Turn Around Time

How does turn around time work?
Production times begin from when we have both the master in hand (or digitally uploaded) and the moment you approve your art proofs. It does not include the pre-approval process of preparing your art files and/or master. It also does not include the time it takes for you to approve your proofs.
If you need the discs in a RUSH we must have all the materials submitted to us before 10am for that day to count towards your production time.
The pre-approval process can range from 1 to 7 days, depending on the package you order. You can choose to skip the entire pre-approval process by advising your Train Records representative and uploading your prepared files. In doing so you are relieving Train Records of any liability should the files not be setup correctly or the quality/colours of the image are not to your satisfaction due to the supplied file.

What Economy 10 Day+ production time actually means:

4 business days of pre-approval time
10 business days of production time after you approve your proofs.
Your full service total turn time is really 14 business days (not calendar days), approximately 3 weeks.

For a Standard 7 to 10 Day production time:

2 days of pre-approval time
7 to 10 days of production time
Total full service turn time is 9-12 business days, approximately 2 week

For a RUSH 5 Day production time:

2 days of pre-approval time
5 days of production time
Total full service turn time is 7 business days, approximately 1 week

For a RUSH 3 Day production time:

24 Hours pre-approval time
3 days of production time
Total full service turn time is 4 business days

Even faster delivery is available in most cases, please give us a call to discuss your project 416-446-0918.